HM Saundarya
Omnichannel Cosmetics POS & Creator E-Commerce
Under NDA • Enterprise Deployment (Private)KEY DELIVERED MODULES & CAPABILITIES
THE BUSINESS CHALLENGE
What needed to change
HM Saundarya, an established physical cosmetics boutique owned by a beauty influencer, began receiving overwhelming order requests from distant followers across the country. Operating purely on offline manual registers created friction: products featured on social media were sought by nationwide buyers while store shelves depleted without centralized tracking, causing missed sales and stock discrepancies.
THE DELIVERED SOLUTION
A workflow that fits
ME91 implemented a unified omnichannel retail solution. At the physical boutique, staff use an in-shop Point-of-Sale (POS) counter system for quick barcode billing and cash/digital payment settlement. Concurrently, an integrated e-commerce website allows social media followers nationwide to place orders directly online or choose click-and-collect store pickup. A central inventory engine syncs stock levels in real time across the physical checkout counter and online orders, eliminating overselling.
BUSINESS VALUE & IMPACT
The Outcome
Unlocked nationwide creator-led sales for an offline business while preserving fast walk-in retail operations and flawless real-time stock control.