01
Service counters
- Departments, services and counter allocation
- Staff availability and operating hours
- Priority rules agreed by the organisation
Healthcare
Queue Management
Smart token queue and waiting area management software for busy diagnostic labs, outpatient hospitals, banking branches, and government offices. Eliminates chaotic physical queues with digital self-service ticket kiosks, live waiting lounge screens, and SMS/WhatsApp token queue progress notifications. Increases staff counter efficiency while keeping visitors relaxed and informed.
100% CUSTOMIZABLE SYSTEM
Private Workspace + Custom Website
🔒 This preview represents your internal operational workspace (backend): The options below are solely for your team's day-to-day operations, billing, and inventory.
✨ How will your customer-facing website look? Your public website layout, branding, and customer features will be custom-crafted through direct consultation to stand out uniquely.
⚙️ Full control in your hands: Any module or field in this workspace can be added, customized, or removed as needed.
Business websiteManagement workspaceCustomer & team access
A connected system for your website, your team and your everyday work.
Explore solution preview ↗Request a business visit ↗YOUR PRIVATE MANAGEMENT WORKSPACE
Queue Management: Internal Management Workspace
Backend Workspace
This preview represents your internal operational workspace (backend).
The options below are for your staff's daily billing, inventory, and operations. Your customer-facing public website will be custom-crafted with your brand aesthetic and layout.
💡 Any module or field in this workspace can be added, customized, or removed as needed.
OPD Consultations Today
184 Patients
IPD Bed Occupancy
42 / 50 Beds (84% Full)
Cashless TPA Claims In Process
₹18,40,000 (14 Claims)
Emergency / Trauma Admissions
6 Active Cases
Hospital, OPD & IPD Cashless Command Center
Live Workspace Demo| UHID & Patient Name | Department & Treating Doctor | Admission / Visit Type | Billing, TPA / Insurance | Clinical Status & Bed No. |
|---|---|---|---|---|
| UHID-9901 • Ramesh Chander (62y/M) | Cardiology • Dr. Ashok Mehra | IPD Admission (Post Angioplasty) | Star Health TPA (Cashless Approved ₹1.8L) | ✅ Stable in Step-Down Ward • Bed #204 (Discharge scheduled tomorrow) |
| UHID-9902 • Sunita Verma (34y/F) | Gynecology • Dr. Renu Singhal | Elective LSCS Delivery | Care Health (Pre-Auth ₹65,000) | 👶 Healthy Baby Delivered; Mother & Child in Post-Op Ward • Bed #112 |
| UHID-9903 • Master Aarav (8y/M) | Pediatrics • Dr. Vikas Sachdeva | Emergency OPD (Acute Bronchitis) | Direct Cash / UPI (₹1,200 Bill) | 🩺 Nebulization completed; Oral medications prescribed & discharged |
| UHID-9904 • Baldev Raj (71y/M) | Orthopedics • Dr. Praveen Goyal | Total Knee Replacement (TKR) | HDFC ERGO (Final Settlement Pending) | 🟡 Surgery Successful; Physiotherapy session underway • Bed #308 |
No matching sample records.
Website + operational workspace
Customer-facing pages, team access and business workflows, planned together.
Aaj In Progress kul tokan
280 Tokens Dispensed
rtaman & eting taIm
11 Minutes Avg
Active Opidi ofUntars
6 Chambers Calling
no-sho / skipd tokan
Only 4% Skip Rate
Hospital Queue Management
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| tokan nn. | dipartaint & Doctor | ofUntar / rum nn. | eting Time | kal Status & disple |
|---|---|---|---|---|
| #TKN-101 | janaral medisin (da. Sharma) | rum nn. 101 | 8 Minutes & eting | skrin at blink: "kripaya AnRate jaEn" 📢 |
| #TKN-102 | rthopediks (da. Gupta) | rum nn. 104 | 14 Minutes & eting | atamarsh In Progress 🩺 |
| #TKN-103 | pidiyatriks (da. Verma) | rum nn. 102 | 5 Minutes & eting | Agala tokan (& eting hal TV) 📺 |
| #TKN-104 | gaInekolaji (da. Alaof) | rum nn. 105 | 12 Minutes & eting | bulaya gaya ✅ |
No matching sample records.
Key Module Capabilities
- Departments, services and counter allocation
- Staff availability and operating hours
- Priority rules agreed by the organisation
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Total OPD Patients Today
142 Patients
Consultations Completed
98 Patients
Average Waiting Time
12 Minutes Avg
OPD Registration Collections
₹48,500 (Cash / UPI)
Doctor Calendar & Token Queue
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| Token No. & UHID | Patient Name & Age | Doctor Chamber & Specialty | Consultation Fee | Queue Status |
|---|---|---|---|---|
| #TKN-41 (UHID-8801) | Manju Devi (48y/F) | Chamber 1: Dr. Sharma (MD Medicine) | ₹500 (Paid Cash) | Consultation Completed ✅ |
| #TKN-42 (UHID-8802) | Master Aarav (6y/M) | Chamber 3: Dr. Verma (Pediatrics) | ₹400 (Paid UPI) | In Chamber with Doctor 🩺 |
| #TKN-43 (UHID-8803) | Ramesh Chand (54y/M) | Chamber 2: Dr. Gupta (Orthopedics) | ₹600 (Paid Card) | Waiting in Lobby (Next Token) ⏳ |
| #TKN-44 (UHID-8804) | Kavita Rani (32y/F) | Chamber 4: Dr. Alka (Gynecology) | ₹500 (Paid UPI) | Ultrasound Report Pending Review 📄 |
No matching sample records.
Key Module Capabilities
- Walk-in token and appointment references
- Customer/patient minimum required details
- Waiting, called and missed-token states
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Aaj In Progress kul tokan
280 Tokens Dispensed
rtaman & eting taIm
11 Minutes Avg
Active Opidi ofUntars
6 Chambers Calling
no-sho / skipd tokan
Only 4% Skip Rate
Hospital Queue Management
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| tokan nn. | dipartaint & Doctor | ofUntar / rum nn. | eting Time | kal Status & disple |
|---|---|---|---|---|
| #TKN-101 | janaral medisin (da. Sharma) | rum nn. 101 | 8 Minutes & eting | skrin at blink: "kripaya AnRate jaEn" 📢 |
| #TKN-102 | rthopediks (da. Gupta) | rum nn. 104 | 14 Minutes & eting | atamarsh In Progress 🩺 |
| #TKN-103 | pidiyatriks (da. Verma) | rum nn. 102 | 5 Minutes & eting | Agala tokan (& eting hal TV) 📺 |
| #TKN-104 | gaInekolaji (da. Alaof) | rum nn. 105 | 12 Minutes & eting | bulaya gaya ✅ |
No matching sample records.
Key Module Capabilities
- Call next, transfer and complete service
- Paused counters and requeue requests
- Display/announcement integration where scoped
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Aaj In Progress kul tokan
280 Tokens Dispensed
rtaman & eting taIm
11 Minutes Avg
Active Opidi ofUntars
6 Chambers Calling
no-sho / skipd tokan
Only 4% Skip Rate
Hospital Queue Management
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| tokan nn. | dipartaint & Doctor | ofUntar / rum nn. | eting Time | kal Status & disple |
|---|---|---|---|---|
| #TKN-101 | janaral medisin (da. Sharma) | rum nn. 101 | 8 Minutes & eting | skrin at blink: "kripaya AnRate jaEn" 📢 |
| #TKN-102 | rthopediks (da. Gupta) | rum nn. 104 | 14 Minutes & eting | atamarsh In Progress 🩺 |
| #TKN-103 | pidiyatriks (da. Verma) | rum nn. 102 | 5 Minutes & eting | Agala tokan (& eting hal TV) 📺 |
| #TKN-104 | gaInekolaji (da. Alaof) | rum nn. 105 | 12 Minutes & eting | bulaya gaya ✅ |
No matching sample records.
Key Module Capabilities
- Waiting-time and served-token summaries
- Counter workload and missed-visit reports
- Daily service volume and exception records
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Total Web Visits Today
482 Visitors
Direct WhatsApp Inquiries
18 Direct WhatsApp Clicks
Qualified Web Leads
8 Qualified Inquiries
Average Response Time
3 Minutes Avg
Website Inquiries, SEO Content & WhatsApp Leads
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| Lead ID & Timestamp | Customer Name & City | Contact Number | Requested Service / Product | Lead Status & Action |
|---|---|---|---|---|
| #LD-8401 (10:15 AM) | Amit Bansal (Hisar) | +91-98120-XXXXX | Service quotation & product brochure download | Call Completed / Quotation Sent ✅ |
| #LD-8402 (11:30 AM) | Sunita Rani (Panipat) | +91-99921-XXXXX | Pricing inquiry via WhatsApp Web | Catalog & pricing shared on WhatsApp ✅ |
| #LD-8403 (12:45 PM) | Rajesh Verma (Karnal) | +91-94160-XXXXX | In-person consultation appointment request | Meeting Scheduled for Tomorrow 11:00 AM 🗓️ |
| #LD-8404 (01:20 PM) | Deepak Goyal (Rohtak) | +91-98962-XXXXX | Bulk order institutional discount query | Assigned to Enterprise Sales Manager 📞 |
No matching sample records.
Key Module Capabilities
- Mobile-friendly business/service pages with managed content
- Blog/articles and enquiry capture where agreed
- Enquiry-to-lead handover and contact information
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Active System Users
8 Staff Members
Owner / Admin Access
2 Owners (Full Administrative Control)
Manager & Accountant Roles
3 Accounts / Billing Managers
Front-Desk & Counter Staff
3 Restricted POS Operators
User Roles, Access Controls & Approval Permissions
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| User Name & Designation | Login Mobile / Email | Assigned Role & Permissions | Discount / Credit Approval Limit | Last Login Activity |
|---|---|---|---|---|
| Naresh Gupta (Managing Director) | [email protected] | Super Administrator (Full Rights & Audit Logs) | Unlimited (Full Approval Authority) | Currently Active 🟢 |
| Amit Sharma (General Manager) | [email protected] | Branch Manager (View, Edit & Approvals) | Up to ₹50,000 Discount / Credit Approved | Today 8:45 AM |
| Swati Jain (Senior Accountant) | [email protected] | Billing & Financial Ledger Master | Invoicing, Challans & Tax Compliance Reports | Today 9:00 AM |
| Rahul Kumar (Counter Cashier) | [email protected] | Cash POS & Sales Order Punching | POS Terminal Only (Back-date & Deletion Locked) | Today 9:15 AM |
No matching sample records.
Key Module Capabilities
- Owner, manager and team access by responsibility
- Customer/member portal for permitted records
- Approval-controlled changes and activity history
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Total Daily Sales / Turnover
₹1,84,500
Estimated Gross Profit Margin
18.4% Gross Margin
Bank & Cash Collections Today
₹1,42,000
30+ Days Outstanding Receivables
₹3.80 Lakhs (Controlled)
Executive Dashboard, Profitability MIS & Business Reports
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| Financial Metric / KPI | Today's Performance | Month-to-Date (MTD) | Previous Year Same Month (YoY) | Trend & Health Status |
|---|---|---|---|---|
| Total Gross Revenue & Billing | ₹1,84,500 | ₹38,40,000 | ₹31,20,000 (+23% YoY Growth) | Strong Growth Trend 📈 |
| Cash Counter & UPI Instant Settlements | ₹92,500 | ₹22,10,000 | ₹16,40,000 | Cash Flow Positive ✅ |
| Bank RTGS & Cheque Realizations | ₹49,500 | ₹12,40,000 | ₹11,10,000 | Timely Clearance Verified ✅ |
| Operating Overheads (Salaries, Fuel, Utilities) | ₹8,200 | ₹4,10,000 | ₹3,90,000 | Strictly Within Budget 🎯 |
No matching sample records.
Key Module Capabilities
- Dashboard of agreed operational KPIs and pending actions
- Date, branch and team filters with controlled exports
- Outstanding tasks, collections and exception summaries
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
Tally / Excel Data Import
100% Complete (4,200 Masters)
Staff Training Sessions
3 Sessions Completed (Hands-on training)
Daily Auto Cloud Backup
Active (Encrypted nightly at 2:00 AM)
Dedicated WhatsApp Support
Assigned (10 AM - 8 PM Live Support)
Setup, Tally Migration & Ongoing Care
Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
| Milestone / Setup Task | Scope & Deliverables | Technical Lead | Completion Date | Sign-Off Status |
|---|---|---|---|---|
| Legacy Ledger & Party Masters Import | 850 Accounts imported from Tally Prime XML | Senior Data Engineer | Completed Day 01 | Client Verified ✅ |
| Item Master & Barcode Mapping | 3,400 Products with GST rates & MRP cataloged | Data Migration Specialist | Completed Day 02 | Inventory Reconciled ✅ |
| Billing Counter & Mobile App Training | Hands-on training for cashiers & sales staff | On-Site Training Lead | Completed Day 03 | Staff Tested & Certified ✅ |
| Receipt Printer & Barcode Scanner Setup | Sync with TVS / Epson thermal printers & scanners | Hardware Systems Engineer | Completed Day 03 | Sub-second Print Verified ✅ |
No matching sample records.
Key Module Capabilities
- Agreed data import, configuration and user onboarding
- Handover documentation and practical staff training
- Backup/restore plan, support tickets and renewal scope
Secure Role-Based Access & Control
Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.
A proposed solution walkthrough, not a running user system. Final modules, integrations and delivery are confirmed in your written scope. Payment, SMS, WhatsApp, courier and other third-party services require their own provider access and charges.
🏥 CLINIC & HOSPITAL CLARITY
End Reception Crowding & Paper Prescription Clutter — Why Healthcare Centers Need This System:
Doctors should dedicate their time to healing patients, not searching through physical paper files and deciphering old handwritten prescriptions.
🎫
Smart Digital Token & Queue Display (Zero Crowding)
Patients receive QR digital tokens; waiting times are displayed on reception TV screens, eliminating reception congestion.
📁
Complete Patient Medical History in 1 Second
Past diagnoses, allergies, lab reports, and prescriptions available instantly under the patient's unique health ID.
🔬
FEFO Medicine Expiry Alerts & Barcoded Lab Reports
Track First-Expiry-First-Out medicine dispensing and sync barcoded vacutainers with auto-generated pathology reports.
🛡️
TPA Cashless Insurance Processing & Bed Occupancy
Track pre-authorizations, claim settlements, and bed occupancy rates seamlessly with zero billing disputes.
Want a custom-crafted system for your business operations?
We consult directly with your team to map your exact workflow. Zero Advance Policy — pay only after reviewing working software!
Prefer to talk online? Google Meet is available in every location, even where a partner is present. Book an appointment; our team will confirm online or offline arrangements with you.
FROM YOUR WEBSITE TO YOUR DAILY WORK
Explore every module.
02
Token issuance
- Walk-in token and appointment references
- Customer/patient minimum required details
- Waiting, called and missed-token states
03
Counter workflow
- Call next, transfer and complete service
- Paused counters and requeue requests
- Display/announcement integration where scoped
04
Queue reporting
- Waiting-time and served-token summaries
- Counter workload and missed-visit reports
- Daily service volume and exception records
05
Website, content & enquiry forms
- Mobile-friendly business/service pages with managed content
- Blog/articles and enquiry capture where agreed
- Enquiry-to-lead handover and contact information
06
Accounts, roles & approvals
- Owner, manager and team access by responsibility
- Customer/member portal for permitted records
- Approval-controlled changes and activity history
07
Owner reports & business visibility
- Dashboard of agreed operational KPIs and pending actions
- Date, branch and team filters with controlled exports
- Outstanding tasks, collections and exception summaries
08
Setup, training & ongoing care
- Agreed data import, configuration and user onboarding
- Handover documentation and practical staff training
- Backup/restore plan, support tickets and renewal scope
A connected solution, scoped for your business.
We agree which website, management, user and team modules you need, map your current work, then plan configuration, training and support. These are proposed capabilities, not a claim that every imported project already contains them.
Your core workflows
Visitor Self-Service Touchscreen Kiosk Ticket DispensingWaiting Lounge TV Display Screen with Audio Voice AnnouncementsCounter Staff Call / Recall / Transfer Console with Service TimersLive WhatsApp Queue Status Link (Allowing Visitors to Wait Remotely)Average Wait Time, Service Turnaround Time & Staff Efficiency Analytics
UNDERSTAND BEFORE WE BUILD
A conversation about
your everyday work.
How do you prevent crowding and customer arguments at busy service counters during peak operational hours?
Can visitors track their waiting token number remotely on their mobile phones while waiting outside?
What is your average customer wait time, and how do you track counter staff productivity per hour?
From discovery to a working system
- Request a preferred visit date and share your business address.
- Our team confirms partner availability and the appointment.
- Your partner maps the current workflow and your priorities.
- We agree on scope, build the solution and coordinate training and support.
A request is not a confirmed visit. Availability, scope and timelines are agreed with you first. No local office is implied.
Let's plan your solution ↗