ICIL ERP & Certification Management
Certification Workflow, Audit & Compliance Platform
KEY DELIVERED MODULES & CAPABILITIES
THE BUSINESS CHALLENGE
What needed to change
International certification operations (ICIL UK & QSR Certi) required an end-to-end ERP to govern the entire certificate lifecycle. Managing multiple field agents, preventing unauthorized certificate generation, tracking annual surveillance audits, and notifying clients before inspection visits was cumbersome and prone to compliance lapses under manual processes.
THE DELIVERED SOLUTION
A workflow that fits
ME91 engineered a role-governed Laravel ERP with strict hierarchy: Field agents submit draft records, dedicated company staff review and verify supporting evidence, and certificates are issued with full founder visibility into who approved each stage. A parallel intake pipeline allows clients to apply directly. The platform automates surveillance audit dates, dispatches inspection visit notices to clients, automatically suspends non-compliant certificates, and enables instant public QR verification displaying verified company details, scope, and status.
BUSINESS VALUE & IMPACT
The Outcome
Eliminated administrative bottlenecks across agent submissions and client self-onboarding. Automated audit visit notices and status triggers ensure high compliance and zero missed surveillance cycles across active accreditations.