HemStayEasy
Managed Hotel Hospitality Network & Operations ERP
KEY DELIVERED MODULES & CAPABILITIES
THE BUSINESS CHALLENGE
What needed to change
Unlike open listing aggregators (such as OYO or MakeMyTrip), HemStayEasy operates a curated, high-accountability hospitality model where the company takes direct responsibility for the guest experience, check-ins, and hotel payments. Managing contracts across independent hotels, calculating commissions for sourcing agents who introduced properties, and coordinating guest arrivals manually was complex and prone to friction.
THE DELIVERED SOLUTION
A workflow that fits
ME91 engineered a multi-tiered hospitality operations ERP integrated with an intuitive guest booking platform. The system tracks contracted hotel room quotas, manages rate plans, and automates B2B payout settlements to property owners. A built-in partner referral engine tracks which agent sourced each hotel and calculates their recurring commissions. For guest services, internal staff use an operational command centre to manage arrival schedules, coordinate check-ins/checkouts, and resolve guest requests smoothly.
BUSINESS VALUE & IMPACT
The Outcome
Delivered a frictionless managed hospitality platform — empowering HemStayEasy to scale its partner hotel portfolio rapidly while guaranteeing dependable guest experiences and transparent partner accounting.